Q: How long until I receive my order?

A: We process and ship the same business day unless it is out of stock. Every order is priority mail with delivery confirmation.

Q: How will my order be shipped?

A: Visit our shipping information page.

Q: The item I received is not what I ordered, what do I do?

A: Return the item to us unworn with tags attached and we'll replace it with the proper item.

Q: I'm purchasing a gift and want it to be a surprise, are your packages marked in any way?

A: No, all orders are shipped in boxes purchased from the postal service with Priority mail on them.

Q: Will Starlets Lingerie appear on my credit card statement?

A: No, credit card orders are processed through our parent company, The Suddenly Slim Center.

Q: Do you accept orders from outside the U.S.?

A: Yes. Payment must be made by credit card and be in U.S. dollars and shipping (according to location and weight) will be added to your credit card.

If your question was not answered above, call us at (803) 269-6634 or email us and we'll do our best to answer your question.